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Operations & Development Director - Apply by October 10th

Summary
The Operations and Development Director (ODD) is responsible for overseeing the development, operational, business, and financial management of New City Players (NCP), a professional nonprofit theatre company. Working closely with the Producing Artistic Director, the ODD ensures the day-to-day success of New City Players through stakeholder engagement, sound fiscal management, effective administration, and strategic leadership all while upholding the organization's mission, vision, and values. 

Reports to
Producing Artistic Director

Salary
$45,000-$52,000

Projected Start Date
Between October 15th and November 1st, 2024.
Apply by October 10th.

Skills

  • Excellent writing, editing, and proofreading skills. 

  • Strong interpersonal, verbal communication, and presentation skills. 

  • Training and/or experience in non-profit arts administration. 

  • Applied understanding of basic fundraising principles and best practices. 

  • Proficiency in database and spreadsheets (Google Suite: docs, sheets, slides). 

  • Basic understanding of non-profit accounting and budgeting. 

  • Adept at the soft skills: teamwork, problem-solving, critical thinking, adaptability, time management, leadership, creativity, and emotional intelligence. 

Responsibilities
Fundraising

  • Implement and execute an annual fundraising plan to meet annual goals. 

  • Oversee donor database, gift processing, and donor communications using company CRM. 

  • Identify, cultivate, and steward relationships with major donors and sponsors.  

  • Manage and write grants and grant reports in collaboration with grant writers.

Box Office Management

  • Manage NCP’s ticketing system and subscriber base, consistently communicating with patrons about tickets etc. 

  • Manage the Box Office phone number and email, ensuring a smooth patron ticketing experience from purchase to check in. 

Financial Management

  • Partner with the Producing Artistic Director to create and manage the organization's annual budget. 

  • Oversee cash flow, accounts payable/receivable, payroll, and financial reporting.

  • Bookkeeping using Quickbooks. 

Operations & Business Management

  • Administer contracts, payroll, and payments to employees, subcontractors, and vendors in compliance with labor laws. 

  • Maintain accurate records, policies and institutional knowledge. 

  • Oversee front-of-house, box office systems and audience services. 

  • Liaise with Actors Equity Association (AEA). 

  • Maintain all annual business subscriptions, registrations, filings, accounts, mailboxes, and policies. 

Institutional Leadership

  • Be available for relationship building with major stakeholders which includes connecting stakeholders to relevant projects and soliciting funds. 

  • Act as a spokesperson for the organization’s purpose through speaking engagements, public/social appearances, and fundraising events/solicitation meetings. 

  • Report to the Board of Directors on financial matters and fundraising goals. 

  • Ensure adherence to best practices in nonprofit theatre management, equity policies, and ensemble virtues. 

  • Foster a positive, equitable and inclusive work culture.

Qualifications

  • Exhibit NCP’s Ensemble Virtues of being humble, hungry, and smart and support NCP’s Mission, Vision, and Values. 

  • Passion for NCP's focus on creating community, developing an ensemble, and telling transformative stories. 

  • 3+ years experience in nonprofit management, arts administration, or related field.

  • Proven success in fundraising, financial management, and operations leadership or an eagerness to participate in professional development in areas where experience is lacking. 

  • Excellent project management, communication, interpersonal, and relationship-building skills. 

  • Ability to motivate, inspire and work collaboratively with staff, Board, and artists. 

  • Demonstrated commitment to diverse, equitable, inclusive, and anti-racist artistic practices. 

  • Advanced degree in nonprofit management or arts management a plus. 

  • Familiarity with South Florida theatre landscape a plus. 

Professional Benefits

  • Professional development opportunities in fundraising, nonprofit arts management, etc.

  • Networking opportunities with other theatre professionals, arts administrators, and professional associations. 

  • Flexible work arrangement: remote work outside of the performance days + flexible hours to accommodate other activities and commitments. 

  • Collaborative work environment: opportunity to work with board members and artists on a variety of projects. 

  • Opportunity for promotion within the organization. 

New City Players does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations, including, but not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.